Refund policy

Refund and Return Policy

Please read our policy carefully before making a purchase.

Final Sale

All purchases are final. We do not offer refunds or accept returns for any products sold, including incorrect sizes. This includes custom or personalized orders, as these items are made specifically for you.

For custom and personalized orders, we will send a picture for your approval before shipment. Once shipped, it means you have agreed to the final product, and no changes, refunds, or returns will be accepted.

We are not responsible for wrong sizing. Please follow the steps provided to measure your nails accurately before placing your order.

Incorrect Items

If you receive an incorrect item, please contact us within 7 days of delivery. Email us at kittyclawsnailz@gmail.com with a clear photo of the incorrect item and your order number. We will investigate and provide a resolution.

Shipping Issues

We are not responsible for lost or delayed shipments once they are with the carrier, nor for any damage that occurs during shipping. If you have issues tracking your order or if your package arrives damaged, please reach out for assistance.

By placing an order with us, you agree to these terms. For questions, please contact us at kittyclawsnailz@gmail.com